Which process involves effectively managing and resolving disputes?

The process of conflict resolution encompasses a broad set of strategies and methods aimed at effectively managing and resolving disputes. This approach involves understanding the underlying issues, facilitating communication between the parties involved, and working toward a mutually acceptable solution. Conflict resolution seeks to address the root causes of disagreements rather than merely settling individual disputes, emphasizing a collaborative and constructive engagement that often leads to enhanced relationships and a more sustainable resolution.

While mediation, negotiation, and arbitration are also methods used to resolve disputes, conflict resolution is the overarching process that includes these techniques. Mediation involves a neutral third party helping to guide the discussion and resolution. Negotiation is a direct discussion between parties to reach an agreement, and arbitration involves a third party making a binding decision after hearing both sides. Each of these methods falls under the larger umbrella of conflict resolution, which aims to foster understanding and long-term solutions.